Introduction

Capiteq respects your privacy and is committed to protecting your personal data. This Privacy & Cookies Policy explains how we collect, use, and share information about you when you visit our website or use our services.

Information We Collect

• Personal Information: We may collect personal information that you provide to us, such as your name, email address, phone number, and other contact details.
• Usage Data: We collect information about your interactions with our website, including your IP address, browser type, pages visited, and the time and date of your visit.
• Cookies: Our website uses cookies to enhance your experience. Cookies are small files stored on your device that help us remember your preferences and understand how you use our site.

How We Use Your Information

• To provide and improve our services, respond to your enquiries, and communicate with you.
• To personalise your experience on our website and show you content that is relevant to you.
• To comply with legal obligations and protect the rights and safety of our company, clients, and others.

Cookies

• We use different types of cookies on our website, including essential cookies, performance cookies, and functional cookies. You can manage your cookie preferences through your browser settings.
• You may disable cookies, but this may limit your ability to use certain features of our website.

Use of Microsoft Clarity

• We use Microsoft Clarity to enhance user experience and understand website usage patterns. Microsoft Clarity may record interactions on our website, such as clicks, scrolls, and page navigation. This helps us improve the functionality and user experience of our website.
• Data Collection: Microsoft Clarity does not collect personally identifiable information (PII). Instead, it focuses on user behaviour and anonymised data.
• Cookies: Microsoft Clarity uses cookies and similar technologies to track user sessions. For more information, visit Microsoft’s Privacy and Cookies Policy.
• Opting Out: You can disable cookies or opt out of session tracking via your browser settings. However, this may impact website functionality.

For additional details, see the Microsoft Clarity Privacy Disclosure.

Sharing Your Information

• We do not sell or share your personal information with third parties for their own marketing purposes without your consent.
• We may share your information with trusted third-party service providers who assist us in operating our website and conducting our business.
• We may disclose your information if required by law or to protect the rights, property, or safety of Capiteq, our clients, or others.

Data Security

• We take appropriate technical and organisational measures to protect your personal information from unauthorised access, disclosure, alteration, or destruction.

Your Rights

• You have the right to access, update, or delete your personal information. You can also object to the processing of your data and request data portability.
• To exercise your rights or if you have any questions about this policy, please contact us at info@capiteq.uk.

Changes to This Policy

• We may update this Privacy & Cookies Policy from time to time. Any changes will be posted on this page, and the effective date will be updated.